After registering for an account, you will be able to submit a ticket for support.
1. Start here - https://support.gohio.com/support/home
2. Check the Solutions section first. Not finding an answer? Click on "New Support Ticket"
3. Fill in the Submit a ticket form as thoroughly as possible. The more information you provide up-front, the quicker we can resolve your request. As you are filling out the form, and Solutions available will appear to the right.
4. Click the SUBMIT button.
You will receive an email notification that your ticket has been received. Please allow one business day to receive a response. Most times, we are able to complete your request the same day.